Subscriber Experience Segmentation
Which specific subscribers are experiencing degradation right now, and what is their ARPU value?
If Absent
Churn risk cannot be prioritised by economic value. High-ARPU subscribers receive the same (non-)response as low-value ones. The intervention window closes without action.
At L4 — Autonomous Networks
churn-prediction-input
F2 feeds the autonomous churn prediction model. When a high-ARPU subscriber's experience score drops below threshold, the network triggers personalised intervention without human initiation.
Tool Coverage
active monitoring
passive probe
drive test
crowdsourced
cem
Tools That Serve This Function
Emblasoft Evolver
Emblasoft
Service assurance, validation and testing for mobile network services — from 5G SA to legacy. A single cloud-native platform covering active monitoring, functional testing, performance testing and service enablement across any network.
Emblasoft nScan
Emblasoft
Real-time passive monitoring platform providing continuous visibility into live network behaviour from SS7 to 5G SA. Captures every session for deep diagnostics, subscriber tracing and root cause analysis across voice, data and messaging.
Evolver + nScan
Emblasoft
The combination of Emblasoft Evolver (active monitoring) and Emblasoft nScan (passive monitoring) delivers complete service assurance: passive visibility into every live subscriber session, validated and reproduced under controlled conditions by active synthetic testing.